Refund Policy

1. Overview

This Refund Policy applies to purchases made on postureai.site for PostureAI subscriptions and credit packs.

2. Subscriptions

• New subscriptions: refund requests within 7 days of the first charge may be considered if usage is minimal.
• Renewals: renewal charges are generally non-refundable.
• You may cancel at any time to stop future charges; access continues through the end of the billing period.

3. Credit Packs

Credit packs are digital products. Purchases are generally non-refundable once credits are delivered or used.

Exceptions may be made for billing errors, duplicate charges, or technical issues that prevent delivery.

4. How to Request a Refund

Please email support@postureai.site with your account email, order details, and reason for the request. We typically respond within 3-5 business days.

5. Refund Processing

Approved refunds are issued to the original payment method. Processing times vary by payment provider and may take 5-10 business days.

6. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

7. Contact

For refund requests and questions, contact support@postureai.site.